Privacy policy

PRIVACY POLICY AT élé living

We only collect personal data when it is relevant to us, and we will only collect personal data if it is relevant to your activity at élé living. In the collection, processing, and use of your personal data, we always comply with all relevant legal provisions. We will only store your personal data as long as we are legally obliged to do so, or as long as it is relevant for the purpose with which they were collected.

Information We Collect

If you wish to purchase and receive a product from us, we need to collect certain personal data to complete the transaction and to offer you our services.
We may collect information such as name, email address, postal address, delivery address (if different from postal address), phone number, and payment information.
élé living collects and processes your personal data when you do the following:

Visit our website
Complete a purchase of our products
Sign up for our newsletter
Send us questions, complaints, or feedback

Data Controller

The data controller for the collection, processing, and use of your personal data on éleliving.dk is élé living ApS, Simone Vilain Tajmer, Åstræde 19, 4600 Køge.

Basis and Purpose of Processing

We collect your basic contact information such as name and address to be able to deliver the product you have purchased from us. Your email address is collected to send you an order confirmation and a delivery confirmation.

When you pay for your product, we collect your name, card details, and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreed contract.

If you have given us your consent during the registration process or on our website, we use your email address to send a newsletter. You can unsubscribe from the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw the consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your item.

Other Recipients of Personal Data

We do not sell your personal data to third parties, nor do we transfer your personal data to third countries.

If you have ordered delivery, the information about your name, address, telephone number, and email address will be given to our freight companies for the purpose of delivering your purchases.

Our webshop and payment system are through Shopify, which acts as our data processor. All personal data that you provide on our website will be stored in Shopify's data centers.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with the applicable rules on the protection of your personal data.

Your Rights

As the registered, you have several rights that we must always ensure fulfillment of. You have the right to request us to do the following:

Access to and correct/modify your personal data
Delete personal data
Additionally, you have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.
If you no longer want us to process your personal data, or if you want us to limit the processing of your personal data, you can also send us a request to our email address info@eleleving.com.